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Frequently asked questions

General

What is GetShorts.ai?

GetShorts.ai uses artificial intelligence to turn a simple idea into a complete short-form video. It generates a script, voice-over, visuals (images or B-roll), adds subtitles, and edits everything into a single video ready for TikTok, YouTube Shorts, or Instagram Reels.

What is a faceless AI video generator?

A faceless AI video generator creates videos without showing a person’s face, using AI to produce visuals, captions, voiceovers, and music. GetShorts.ai automates the process so you can create unique, engaging videos quickly and efficiently.

Can I create videos in any niche?

Yes! You can create videos in virtually any niche—choose from our presets or use a custom prompt to describe your topic.

What types of videos does GetShorts.ai support?

Our platform is ideal for Bedtime Stories, Fun Facts, Interesting Stories, Philosophy, Urban Legends, Horror, Hidden Facts, Top 3 Myths, Explain Like I’m 5, Did You Know?, 2-Minute History, and much more

Is GetShorts.ai suitable for all content creators?

Yes. Whether you’re making content for social media, websites, or clients, GetShorts.ai can help.

Series & Video Creation

What is a “Series”?

A Series is an automation setup that creates and posts AI videos on a schedule (daily, weekly, etc.) based on your chosen topic. Each Series connects to one TikTok, YouTube, or Instagram account.

How do I create a video?

First, set up a Series. Your first video will be queued automatically. Each time the previous video is published, the next one is generated.

How many videos can I create per day?

Your daily limit depends on your subscription plan (see pricing page).

Can I customize my videos?

Yes! You can personalize voiceovers, choose background music, edit scripts, select images, and adjust video length (30–60s or 60–90s).

How long does it take to generate a video?

It takes less than 6 minutes to generate a video from idea to finished product.

Can I make long-form videos?

Not yet—currently we support videos up to 90 seconds.

Do I own the videos?

Yes, you have full ownership and can download, repurpose, or sell the videos to clients.

Are the videos unique?

Yes! Each video is generated using AI, so even if two videos cover the same topic, the script and visuals will be different.

Which platforms can I post to?

We currently support posting to TikTok, YouTube, and Instagram, with more platforms coming soon.

Can I manually upload videos?

Yes. You can download and post videos manually anytime.

What content is not allowed?

NSFW or inappropriate content is not supported. While we have filters, we cannot guarantee all content will be safe for all audiences.

Subscription & Billing

Are subscriptions commitment-free?

Yes. You can cancel anytime without penalties.

Can I upgrade/downgrade my plan?

Yes, you can change plans anytime from the settings tab.

Can I have multiple plans?

No, each account can only have one plan type. For multiple plan types, create separate accounts.

Can I get a refund?

No. Due to high AI processing costs, refunds aren’t possible. You can cancel future billing anytime.

What if I lose credits due to a bug?

We’ll refund the lost credits. Contact us via email [email protected].