All subscription purchases on GetShorts.ai are final and non-refundable, including any unused portion or unused credits, unless otherwise stated under exceptional circumstances.
2. Subscription Access
You may cancel your subscription at any time from your account settings. Once canceled, your access to the service will continue until the end of the current billing period, after which access will cease.
3. Exceptional Circumstances
In rare cases—such as extended service outages or substantial changes to core features—we may provide compensation in the form of account credits or extended access, at our sole discretion.
4. Billing Errors
If you believe a billing error has occurred, please contact us immediately at [email protected]. We will investigate promptly and, if the error is confirmed, issue the appropriate refund or credit.
5. Beta Phase Notice
Since GetShorts.ai is currently in beta, certain features may be unstable, changed, or unavailable at times. By using our platform during this phase, you acknowledge these conditions and understand that standard refund terms still apply.
6. Policy Updates
We reserve the right to modify this Refund Policy at any time. Any policy changes will be effective immediately upon posting to our website.
7. Contact Us
For all refund-related inquiries, reach out to: Email:[email protected]