Question 1

What is GetShorts.ai?

Accepted Answer

GetShorts.ai uses artificial intelligence to turn a simple idea into a complete short-form video. It generates a script, voice-over, visuals (images or B-roll), adds subtitles, and edits everything into a single video ready for TikTok, YouTube Shorts, or Instagram Reels.

Question 2

What is a faceless AI video generator?

Accepted Answer

A faceless AI video generator creates videos without showing a person's face, using AI to produce visuals, captions, voiceovers, and music. GetShorts.ai automates the process so you can create unique, engaging videos quickly and efficiently.

Question 3

What are AI UGC Ads?

Accepted Answer

AI UGC ads are user-generated style video ads created using artificial intelligence. Instead of filming real creators, GetShorts uses AI avatars and automation to produce creator-like videos that look and feel real. These are an excellent match for social media and performance marketing.

Question 4

What is an AI UGC Video Generator?

Accepted Answer

An AI UGC Video Generator is a tool that uses artificial intelligence to generate videos that appear to be user-generated content. These generators produce real-looking, engaging videos quickly and at scale, without the need for real users or traditional video production processes.

Question 5

Is GetShorts.ai suitable for all content creators?

Accepted Answer

Yes. Whether you're making content for social media, websites, or clients, GetShorts.ai can help.

Question 6

What are the differences between UGC, AIGC, and AI UGC?

Accepted Answer

UGC is created by real customers for genuine authenticity. AIGC is content generated entirely by an AI model (like text or synthetic images). AI UGC is a hybrid where a brand uses AI tools to mimic the look and feel of real UGC to achieve highly scalable, controllable, and cost-effective ad creatives.

Question 7

How do I create a video?

Accepted Answer

First, you need to create a video to set up a Series. The next video is then created and published automatically based on the time and frequency you set.

Question 8

Can I generate UGC ads using my product link?

Accepted Answer

Yes! With GetShorts, you can simply enter your product URL, and our AI will instantly generate ready-to-use AI UGC videos without requiring lengthy briefs or additional setup. It transforms your product content into ready-to-publish videos in minutes.

Question 9

Can AI hold my product?

Accepted Answer

Yes, GetShorts allows you to hold, showcase, and even consume your product in videos. Once created, you can make videos in minutes using standard templated videos.

Question 10

How long does it take to generate a video?

Accepted Answer

It takes less than 6 minutes to generate a video from idea to finished product. Talking head and B-rolls videos take between 2-10 minutes to process.

Question 11

What should I do if my video is taking too long to generate?

Accepted Answer

While GetShorts focuses on fast video production, during peak hours video generation can take up to double the usual time. If your issue persists beyond 10-15 minutes, please contact support at support@getshorts.ai.

Question 12

What types of media can I upload?

Accepted Answer

You can upload images, videos, or other media to seamlessly include in your AI UGC video. Customize your content effortlessly to make your videos more engaging and personalized.

Question 13

Can I customize my videos?

Accepted Answer

Yes! You can personalize voiceovers, choose background music, edit scripts, select images, and adjust video length (30–60s or 60–90s).

Question 14

If I edit an already generated video, will it be considered a new video/take a video credit?

Accepted Answer

Yes, because the video has to be re-generated. We allow you to preview the script beforehand to avoid mistakes. However, if the issue is due to a system error or creator malfunction, we will refund the credit back to your account.

Question 15

How to create videos in Batch Mode?

Accepted Answer

You can create videos in Batch Mode by going to the dashboard, selecting multiple creator templates at once, and then clicking Generate.

Question 16

What types of videos does GetShorts.ai support?

Accepted Answer

Our platform is ideal for Bedtime Stories, Fun Facts, Interesting Stories, Philosophy, Urban Legends, Horror, Hidden Facts, Top 3 Myths, Explain Like I'm 5, Did You Know?, 2-Minute History, and much more. This is just for stories, users can also create UGC videos, fully custom story videos using UGC video builder, UGC ad etc.

Question 17

Can I create videos in any niche?

Accepted Answer

Yes! You can create videos in virtually any niche—choose from our presets or use a custom prompt to describe your topic.

Question 18

Does GetShorts offer AI Avatars for video ads?

Accepted Answer

Yes! GetShorts offers lifelike AI avatars for UGC-style ads, turning scripts into professional-looking videos without cameras or studios.

Question 19

Does GetShorts offer AI Voice Cloning?

Accepted Answer

Yes. We built Voice Cloning directly into our video generator, so you can upload a short audio sample and instantly have our AI avatars speak with your unique voice or a brand ambassador's.

Question 20

Are the videos unique?

Accepted Answer

Yes! Each video is generated using AI, so even if two videos cover the same topic, the script and visuals will be different.

Question 21

Can I make long-form videos?

Accepted Answer

Not yet—currently we support short-form videos up to 90 seconds.

Question 22

What are the available languages?

Accepted Answer

GetShorts supports over 75+ languages, including English, Spanish, French, Arabic, Mandarin Chinese, Hindi, German, Japanese, Portuguese, Korean, Italian, and many more.

Question 23

Are AI UGC ads effective for conversions?

Accepted Answer

Yes, AI UGC ads are highly effective for conversions, especially in performance marketing. They combine the trust factor of user-generated content with the speed and scalability of AI.

Question 24

What is a 'Series'?

Accepted Answer

A Series is an automation setup that creates and posts AI videos on a schedule (daily, weekly, etc.) based on your chosen topic. Each Series can be connected to multiple TikTok, YouTube, or Instagram account.

Question 25

Which platforms can I post to?

Accepted Answer

We currently support automatic posting to TikTok, YouTube Shorts, Instagram Reels, and Facebook videos with more platforms coming soon.

Question 26

Can I manually upload videos?

Accepted Answer

Yes. You can download your generated videos and post them manually to any platform at any time.

Question 27

What will I get with a subscription plan?

Accepted Answer

Each subscription plan provides a specific number of credits for video creation monthly or annually, access to GetShorts features like AI video creation, script maker, and access to all AI avatars and voices.

Question 28

Is there a free trial for GetShorts?

Accepted Answer

Yes! We offer a free plan where you can try GetShorts and explore our app before committing to a paid subscription.

Question 29

Are subscriptions commitment-free?

Accepted Answer

Yes. You can cancel anytime without penalties through your subscription tab. Upon cancellation, your subscription remains active until the end of the current billing cycle.

Question 30

Can I upgrade/downgrade my plan?

Accepted Answer

Yes, you can change plans anytime from the settings tab. Your current credits will be rolled over into your new plan combining both credits.

Question 31

Can I have multiple plans?

Accepted Answer

No, each account can only have one plan type. For multiple plan types, you will need to create separate accounts.

Question 32

Can I get a refund?

Accepted Answer

Due to high AI processing costs, refunds aren't possible for used credits. However, if you sign up and decide it's not the right fit before using your subscription, we'll happily refund you—no questions asked.

Question 33

What if I lose credits due to a bug?

Accepted Answer

We'll refund any lost credits due to a system error. Just contact us via email at support@getshorts.ai.

Question 34

How many videos can I create per day?

Accepted Answer

Your daily limit depends on your subscription plan and the number of credits you have available.

Question 35

Do I own the videos I create?

Accepted Answer

Absolutely. Every AI UGC video and Story Video you create with GetShorts is 100% yours, fully licensed for commercial use across any channel, and stays yours even if you pause or cancel your plan.

Question 36

Are there any limits on the use of ads made with GetShorts?

Accepted Answer

No, there are no limitations. You own all of your creatives and can use them across any channel without restrictions.

Question 37

What content is not allowed?

Accepted Answer

NSFW or inappropriate content is not supported. While we have filters, we cannot guarantee all content will be safe for all audiences. Violations may result in account termination.

Question 38

How long does GetShorts keep my generated content?

Accepted Answer

All plans include 3 months of data retention. Projects and their data are automatically deleted after 3 months.

Create Storiesthat actually go viral

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Create Storiesthat actually go viral

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